In some cases, depending on the location and fulfilment process of your order, our team may be able to update your address for you. Due to the speed at which our team processes orders, if we are unable to amend your address, please wait for your dispatch email and request a redirection with your chosen carrier.
Read more about MyPost mail redirect here:
https://auspost.com.au/parcels-mail/parcel-collection-delivery/manage-your-delivery
or
Read more about DHL mail redirect here: https://ondemand.dhl.com/
You can amend this as soon as we send through your tracking number.
* Please note, it is the responsibility of the customer to check their address prior to placing their order. We also encourage you to check your confirmation email to ensure the address is correct. If there are any issues please raise this with our customer service team via our chat function or customerservice@generalpantsgroup.com as soon as possible. Not all changes can be made depending on what transit status your parcel is in.