Before you place your order, you'll need to register online with Australia Post who will send you a unique Australia Post Customer Number. You can then select a Parcel Locker location most convenient for you and Australia Post will send you your Parcel Locker address. Just use this address next time you're placing an order with us.
It will be something like this:
Parcel Locker 10217 96947
54 Brunswick St
FITZROY VIC 3065
You'll receive an SMS or email when your parcel is ready for collection with a one-off access code. You'll need this code and either the last 5 digits of your Australia Post customer number or the mobile number that your parcel notification was sent to. The parcel will be held at your locker for 48 hours but don't panic if you haven't collected it within the time frame. Your parcel will be transferred to the nearest Australia Post facility offering parcel collections. You'll get an email with details of where your parcel can be collected from and the opening hours of the facility. You'll have 5 business days to collect the parcel before it is returned back to our distribution centre.