We strive to ensure that all orders placed before 2pm are shipped the same day. However, in some cases, we may need to source fast-selling items from our retail stores to fulfill your order, allowing us to deliver it as quickly as possible.
If an item is out of stock at our online warehouse and we need to source it from a retail store, there may be a slight delay in dispatch. We apologise for any inconvenience this may cause.
Typically, express orders shipped from our online warehouse are delivered within 1-2 business days. However, if items are sourced from our retail stores, you can expect delivery within 2-4 business days.
For standard orders, please allow an additional 2 days on top of these delivery times.
Please note that during promotional periods, high order volumes may cause delays in dispatch. We appreciate your understanding.