For New Zealand orders, you can return to our online warehouse, or by heading in to one of our retail store*** - find a store.
For all other countries, you can only return to our online warehouse in Australia.
The item/s must arrive back to our online warehouse within 30 days of receipt.
INTERNATIONAL RETURN TO ONLINE WAREHOUSE
When returning items to our online team, you are responsible for the cost of the return It is also your responsibility to ensure the goods reach our premises as we cannot be responsible until they reach us. We recommend using a tracked method of postage to ensure your return arrives to us safely.
Please download and complete our online returns form to ensure we can process your request as quickly as possible. This form should be included with your return.
Return your parcel to the address below using your preferred postage service:
General Pants Online Returns
PO Box 2433
Sunshine West Vic 8438
**Purchases made in Australia and paid for in AUD cannot be returned or exchanged in New Zealand.
***Purchases made in New Zealand and paid for in NZD cannot be returned or exchanged in Australia.