RETURNS & EXCHANGE POLICY
Returns and exchanges will only be accepted within 30 days under the following conditions:
- Items must be in their original condition.
- Items must be in their original packaging and returned in a protective postal bag. Shoe boxes must also be returned in their original condition.
- Tags must remain attached to garments. Hygiene stickers on swimwear must remain in the same place as sold or shipped, and all swimwear sold as a set must be returned as a set.
- Proof of purchase must be provided.
- A returns form must be included for items returned via post.
PLEASE NOTE - Returns on underwear, pierced jewellery, face masks, and Storeroom Vintage garments are not accepted.
FINAL SALE: Items marked as “Final Sale” are not eligible for returns or exchanges due to a change of mind. If an item is faulty, you may be entitled to a replacement or refund after assessment by our customer service team.