RETURNS & EXCHANGE POLICY
*Returns and exchanges will only be accepted within 30 days when:
- Items are in their original condition;
- Items are in their original packaging and returned in a protective postal bag (shoe boxes must also be returned in their original condition);
- Tags remain attached to garments (hygiene stickers on swimwear must remain in the same place as sold or shipped and all swimwear sold as a set must be returned as a set);
- Proof of purchase is provided; and A returns form is included (items returned via post only)
PLEASE NOTE - Returns on underwear, pierced jewellery, face masks and Storeroom Vintage garments are not accepted.
FINAL SALE: Items marked as “Final Sale” are not eligible for returns or exchanges due to change of mind. If an item is faulty, you may be entitled to a replacement or refund after assessment by our customer service team.