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  1. General Pants Customer Service
  2. Shipping & Delivery

Shipping & Delivery

Shipping Query

  • How much does my delivery cost / what is the shipping timeframe?
  • How will my order be delivered (Authority to Leave)?
  • How do I track my order?
  • What is your shipping process? (AU/NZ customers only)
  • Can I have my order delivered to my PO box address or Business address?
  • How does parcel point work?
See all 8 articles

Delivery Issue

  • Why haven't I received my tracking number?
  • Why was my delivery returned to sender?
  • What happens if my parcel is lost?

Updates & Cancellations

  • My address is incorrect, can I change my delivery address?
  • Can I change the size or colour of an item after I've placed my order?
  • Can I cancel my order?

Click and Collect

  • Can I order something in-store?
  • Can I place a Click and Collect order?

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